Remote Guest Support Content & Knowledge Base Specialist

lululemon Athletica is seeking a Guest Support Content Optimization professional for the Guest Education Centre in North America. The role focuses on creating clear, empathetic guest messaging across chat, web, email and text, aligned with the current style guide and brand voice.

You will collaborate with Operations and Resolutions teams to maintain knowledge content, draft templates, and support SOP development, while working remotely within North American hours.